CoffeeCoupleIn-home espresso machine care · Chicago & suburbs
Espresso machine care, right at your counter.
We descale, deep-clean and refresh your Breville or other high-end machine in your kitchen, usually in about an hour.
Signs it's time
Is your machine asking for help?
Shots run slow or sour
Scale and old coffee oils restrict flow and throw off temperature.
Water leaks around the portafilter
A hardened group gasket no longer seals. It's a cheap part and a quick fix.
Weak or sputtering steam
Milk residue and mineral buildup clog the steam wand tip.
The descale light won't go away
You've meant to deal with it for months. We'll handle it, start to finish.
The Full Tune-Up
Everything we do, in the order we do it.
We follow the same checklist at every visit, so nothing gets skipped. We start while the machine is cool and clean your grinder while the descale cycle runs.
Inspection & before photos
- Check for leaks, error lights and wear
- Test your tap water hardness
- Pull a baseline shot and note pressure
Group head refresh
- Remove and soak shower screen
- Replace the group gasket
- Brush out built-up coffee residue
Descale
- Remove old water filter
- Run manufacturer descale cycle
- Flush group, hot water and steam until clean
Grinder deep clean
- Record your grind setting first
- Remove upper burr, brush and vacuum
- Reassemble at your exact setting
Backflush & portafilters
- Cleaning cycle with espresso cleaner
- Soak and scrub portafilters and baskets
- Clear steam wand tip, purge and wipe
Filter, settings & test shot
- Install a fresh water filter
- Set water hardness and reset reminders
- Pull a test shot, steam, after photos
Pricing
Clear prices, no surprise fees.
Every visit ends with a working test shot. If we find something that needs an internal repair, we'll tell you before doing anything else.
- Descale & full flush
- Backflush cleaning cycle
- Steam wand clean
- Water hardness test
- Everything in Basic
- New gasket & shower screen check
- Grinder deep clean
- New filter, settings reset, test shot
- Dual Boiler, Oracle & super-automatics
- Longer, multi-stage service
- Full Tune-Up checklist included
Your machine is protected
Peace of mind comes standard.
You're trusting us with an expensive machine in your home. Here's exactly how we look after it, and exactly what parts cost.
Free return visit for 30 days
If the same problem comes back within 30 days of your service, we'll come back and take care of it at no charge.
Fully insured
We carry general liability insurance for every visit, so your machine and your home are covered.
Before & after photos
We photograph your machine's condition when we arrive and when we leave, and share them with you.
We ask before any part
We never install a part or add a charge without your OK. The price you approve is the price you pay.
Warranty-safe
On machines under manufacturer warranty, we only do cleaning and user-replaceable parts. We never open the housing.
Parts price list
| Group head gasketSized for your model | $15 |
| Shower screenOnly if warped or clogged | $22 |
| Water filter cartridge | $14 |
| Steam wand tipOnly if the holes won't clear | $18 |
| Descaler & cleaning supplies | Included |
Parts for premium and super-automatic machines are quoted before your visit.
Machines
Built for Breville. Happy with the rest.
We don't open machines that are still under manufacturer warranty, and we refer internal repairs to a specialist shop.
Service area
Chicago and the suburbs.
Lake Michigan water is moderately hard, and homes on well water often have much harder water. We test yours and set the machine to match.
FAQ
Good questions.
How long does a visit take?
A Basic Refresh takes about an hour. A Full Tune-Up on a Breville takes 60–90 minutes. Premium machines can take a little longer.
Do I need to be home?
Yes, or have someone there to let us in. We'll show you what we found and pull the first shot together.
Will this void my warranty?
No. We only do cleaning and user-replaceable parts on machines under warranty, and we never open the housing.
How often should I get a tune-up?
Every 6 months for most homes, or more often with hard or well water or if you make several drinks a day.
What if my machine needs a real repair?
We'll stop, explain what we found, and point you to a trusted repair shop. You only pay for work we actually did.
What if the problem comes back?
If the same issue returns within 30 days of your service, we'll come back and fix it for free.
Should I keep my beans in the hopper?
Leave them in. We'll set them aside while cleaning the grinder and put them back afterward.
Book
Request your visit.
Tell us about your machine and when works for you. We'll confirm a time within one business day.
Prefer to skip the form? Call or text (312) 313-3930. A photo of your machine and your ZIP code is all we need to start.
- Send your request
- We confirm the time and the parts for your model
- We come to you and take care of it in your kitchen.